Welcome to our store! Your satisfaction is our priority, and we're thrilled to provide you with detailed information about our shipping policies to ensure a seamless shopping experience.

1. General Information

We aim to make your shopping experience as smooth as possible. If any items are unavailable at the time of your order, we'll promptly notify you and arrange partial shipments to fulfill your order efficiently.

2. Delivery Locations

Our products can be delivered to addresses within the contiguous United States, including Alaska and Hawaii. At this time, we are unable to offer international shipping or deliver to U.S. territories.

3. Delivery Time

We understand the importance of timely delivery. Orders typically ship within 2 business days from the date of purchase, excluding weekends and federal holidays observed in the United States.

4. Shipping Costs

Shipping costs are determined based on the weight, dimensions, and destination of your order. To estimate shipping costs, simply add your desired items to your cart and proceed to checkout, where shipping charges will be calculated and displayed.

Please note that additional charges may apply to shipments to remote areas or for oversized items. Any such charges will be clearly communicated during the checkout process.

5. Free Shipping

Enjoy complimentary standard shipping on all orders exceeding $75. This offer is automatically applied at checkout, making it easier than ever to receive your favorite products without any extra cost.

6. Damaged Items in Transit

In the rare event that your order arrives with damaged packaging or items, please contact us immediately at redbirdnaturals@gmail.com. We kindly ask that you provide photographic evidence of the damages within 48 hours of receiving your shipment to expedite the resolution process.

7. Questions and Assistance

For any inquiries regarding the shipment of your order or assistance with any other matter, our dedicated customer service team is here to help. Please feel free to reach out to us at redbirdnaturals@gmail.com.

Thank you for choosing our store for your shopping needs. We're committed to providing you with exceptional service and look forward to serving you again soon!